FREQUENTLY ASKED QUESTIONS

Ordering FAQs

Do you have questions about Valentus? Read our FAQ’s below or contact us if you don’t see your question and we would be happy to help! We want to help you achieve your goals and can show you how Valentus and The Magic Coffee Store can support you in your journey.

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Click on the round online chat at the bottom of the screen and I’m happy to help! Or, fill out the form on the Contact page and we will respond within 24 hours.

Are Valentus products meal replacement drinks?


No, the Valentus Prevail products are simply functional beverages, each for a different purpose. The SlimRoast Coffee and the TRIM are both weight management products that aid in diminishing appetite and burning fat but are not a replacement for a meal.




What ingredients are in SlimRoast coffee?


Prevail SlimRoast coffee is formulated with all-natural, fat-burning ingredients and detox components. Here are the ingredients: Non GMO Dark Roast Coffee, Chlorogenic Acid, Garcinia Cambogia 95%,Phaseolamin, Cassiolamine Green Tea 100:1 Extract, Ginseng 100:1 Extract, L-Carnitine with Chromium.




Will I lose weight drinking SlimRoast coffee?


Results will vary from person to person drinking the Prevail SlimRoast coffee however, the results have been unbelievably positive in regards to weight-loss with this product.* Many people have been feeling better, losing weight, sleeping better and overall having a lot more energy. Check out some of the testimonial pictures here >> http://bestweightlosscoffee.com/




Can you still drink regular coffee?


Yes, of course! However, with SlimRoast, less is more. You will notice that after you’ve had one Prevail SlimRoast, you may not feel like you need another. If you do still crave regular coffee, just make sure you’ve had your SlimRoast first, then proceed to have your regular drip coffee.




Are these products gluten free?


YES! All of our Prevail drinks are gluten free, non GMO, pesticide free and chemical free.




Do I need to have an excerise plan?


A healthy exercise routine is always recommended and will produce the best results, but it is not necessary to be on an exercise program in order to see results with the Prevail SlimRoast coffee.




Do I have to go on a diet?


No! The best part about the Prevail Valentus products is that you do not need to change your diet. It is always recommended that you cut out unhealthy foods and incorporate a small amount of exercise to produce the best results. Drinking the SlimRoast or Trim will diminish your appetite and help stop your snacking. You will eat less, which will help with weight management.*




How come I’m not losing weight with the Prevail© SlimROAST coffee?


For some customers who purchased the Prevail© SlimROAST coffee to assist with their weight management goals, they struggle to lose any “weight” in their first few weeks of consuming the product. This is a result, most likely, to a number of factors including menopause, hormonal replacement therapy, anti-depressant medications, a Candida Albicans (yeast) infection, external stress, excessive alcohol and high caloric food consumption, or genetics. Although Valentus’ Prevail© SlimROAST coffee is designed to assist in weight management, including progressive weight loss through thermogenesis, appetite suppression control and increasing metabolism with natural ingredients designed to assist in these goals; people achieve these desired outcomes at individual rates. There are no guarantees, directed or implied, that weight loss is sure to occur. In many instances, compositional changes occur to the visceral (skeleton) fat on the body. For this reason, Valentus encourages its customers to weigh and measure themselves weekly to track progress of their weight management program.




Do I have to take Prevail© Functional Beverages for life?


Prevail© Functional Beverages can help many with weight loss/management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion and overall immune health. Making Prevail© products a part of everyday life is an option many people will utilize to receive the lifelong benefits Valentus products provide.




Can the Prevail© products be taken while breastfeeding/nursing/lactating?


Consult your physician or accredited healthcare practitioner. Due to the thermogenic effect of the Prevail© SlimROAST and Prevail© TRIM, it is not recommended for consumption by breast-feeding mothers or those expectant mothers.




What is the difference between a Preferred Customer and an IR Member?


When you order any of the Valentus Products as a preferred customer you get preferred pricing. When you pay a one-time $20 IR membership fee, you immediately hold a spot within our fast growing company. You will receive 7 personal websites, and will become eligable to start earning income immediately. When you refer people to your websites to purchase product or join you as an IR member, you qualify to be paid up to 7 different ways with Valentus! Read more about joining our team HERE.




Do you need to have a monthly Loyalty Purchase?


You do not need to have a monthly Loyalty Purchase, however, we recommend chosing a date each month to receive your new product to ensure that you don't run out. There is no contract, and you can change your monthly date and/or product selection at any time. You can also cancel your loyalty purchase and start a new one with more or less products. If you want to retain commissions, you will need to place an order of 1 - 3 boxes per month, depending on your rank. You can do this manually or through the Loyalty Purchase option.





Are Valentus products meal replacement drinks?


No, the Valentus Prevail products are simply functional beverages, each for a different purpose. The SlimRoast Coffee and the TRIM are both weight management products that aid in diminishing appetite and burning fat but are not a replacement for a meal.




What ingredients are in SlimRoast coffee?


Prevail SlimRoast coffee is formulated with all-natural, fat-burning ingredients and detox components. Here are the ingredients: Non GMO Dark Roast Coffee, Chlorogenic Acid, Garcinia Cambogia 95%,Phaseolamin, Cassiolamine Green Tea 100:1 Extract, Ginseng 100:1 Extract, L-Carnitine with Chromium.




Will I lose weight drinking SlimRoast coffee?


Results will vary from person to person drinking the Prevail SlimRoast coffee however, the results have been unbelievably positive in regards to weight-loss with this product.* Many people have been feeling better, losing weight, sleeping better and overall having a lot more energy. Check out some of the testimonial pictures here >> http://bestweightlosscoffee.com/




Can you still drink regular coffee?


Yes, of course! However, with SlimRoast, less is more. You will notice that after you’ve had one Prevail SlimRoast, you may not feel like you need another. If you do still crave regular coffee, just make sure you’ve had your SlimRoast first, then proceed to have your regular drip coffee.




Are these products gluten free?


YES! All of our Prevail drinks are gluten free, non GMO, pesticide free and chemical free.




Do I need to have an excerise plan?


A healthy exercise routine is always recommended and will produce the best results, but it is not necessary to be on an exercise program in order to see results with the Prevail SlimRoast coffee.




Do I have to go on a diet?


No! The best part about the Prevail Valentus products is that you do not need to change your diet. It is always recommended that you cut out unhealthy foods and incorporate a small amount of exercise to produce the best results. Drinking the SlimRoast or Trim will diminish your appetite and help stop your snacking. You will eat less, which will help with weight management.*




How come I’m not losing weight with the Prevail© SlimROAST coffee?


For some customers who purchased the Prevail© SlimROAST coffee to assist with their weight management goals, they struggle to lose any “weight” in their first few weeks of consuming the product. This is a result, most likely, to a number of factors including menopause, hormonal replacement therapy, anti-depressant medications, a Candida Albicans (yeast) infection, external stress, excessive alcohol and high caloric food consumption, or genetics. Although Valentus’ Prevail© SlimROAST coffee is designed to assist in weight management, including progressive weight loss through thermogenesis, appetite suppression control and increasing metabolism with natural ingredients designed to assist in these goals; people achieve these desired outcomes at individual rates. There are no guarantees, directed or implied, that weight loss is sure to occur. In many instances, compositional changes occur to the visceral (skeleton) fat on the body. For this reason, Valentus encourages its customers to weigh and measure themselves weekly to track progress of their weight management program.




Do I have to take Prevail© Functional Beverages for life?


Prevail© Functional Beverages can help many with weight loss/management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion and overall immune health. Making Prevail© products a part of everyday life is an option many people will utilize to receive the lifelong benefits Valentus products provide.




Can the Prevail© products be taken while breastfeeding/nursing/lactating?


Consult your physician or accredited healthcare practitioner. Due to the thermogenic effect of the Prevail© SlimROAST and Prevail© TRIM, it is not recommended for consumption by breast-feeding mothers or those expectant mothers.




What is the difference between a Preferred Customer and an IR Member?


When you order any of the Valentus Products as a preferred customer you get preferred pricing. When you pay a one-time $20 IR membership fee, you immediately hold a spot within our fast growing company. You will receive 7 personal websites, and will become eligable to start earning income immediately. When you refer people to your websites to purchase product or join you as an IR member, you qualify to be paid up to 7 different ways with Valentus! Read more about joining our team HERE.




Do you need to have a monthly Loyalty Purchase?


You do not need to have a monthly Loyalty Purchase, however, we recommend chosing a date each month to receive your new product to ensure that you don't run out. There is no contract, and you can change your monthly date and/or product selection at any time. You can also cancel your loyalty purchase and start a new one with more or less products. If you want to retain commissions, you will need to place an order of 1 - 3 boxes per month, depending on your rank. You can do this manually or through the Loyalty Purchase option.





Are Valentus products meal replacement drinks?


No, the Valentus Prevail products are simply functional beverages, each for a different purpose. The SlimRoast Coffee and the TRIM are both weight management products that aid in diminishing appetite and burning fat but are not a replacement for a meal.




What ingredients are in SlimRoast coffee?


Prevail SlimRoast coffee is formulated with all-natural, fat-burning ingredients and detox components. Here are the ingredients: Non GMO Dark Roast Coffee, Chlorogenic Acid, Garcinia Cambogia 95%,Phaseolamin, Cassiolamine Green Tea 100:1 Extract, Ginseng 100:1 Extract, L-Carnitine with Chromium.




Will I lose weight drinking SlimRoast coffee?


Results will vary from person to person drinking the Prevail SlimRoast coffee however, the results have been unbelievably positive in regards to weight-loss with this product.* Many people have been feeling better, losing weight, sleeping better and overall having a lot more energy. Check out some of the testimonial pictures here >> http://bestweightlosscoffee.com/




Can you still drink regular coffee?


Yes, of course! However, with SlimRoast, less is more. You will notice that after you’ve had one Prevail SlimRoast, you may not feel like you need another. If you do still crave regular coffee, just make sure you’ve had your SlimRoast first, then proceed to have your regular drip coffee.




Are these products gluten free?


YES! All of our Prevail drinks are gluten free, non GMO, pesticide free and chemical free.




Do I need to have an excerise plan?


A healthy exercise routine is always recommended and will produce the best results, but it is not necessary to be on an exercise program in order to see results with the Prevail SlimRoast coffee.




Do I have to go on a diet?


No! The best part about the Prevail Valentus products is that you do not need to change your diet. It is always recommended that you cut out unhealthy foods and incorporate a small amount of exercise to produce the best results. Drinking the SlimRoast or Trim will diminish your appetite and help stop your snacking. You will eat less, which will help with weight management.*




How come I’m not losing weight with the Prevail© SlimROAST coffee?


For some customers who purchased the Prevail© SlimROAST coffee to assist with their weight management goals, they struggle to lose any “weight” in their first few weeks of consuming the product. This is a result, most likely, to a number of factors including menopause, hormonal replacement therapy, anti-depressant medications, a Candida Albicans (yeast) infection, external stress, excessive alcohol and high caloric food consumption, or genetics. Although Valentus’ Prevail© SlimROAST coffee is designed to assist in weight management, including progressive weight loss through thermogenesis, appetite suppression control and increasing metabolism with natural ingredients designed to assist in these goals; people achieve these desired outcomes at individual rates. There are no guarantees, directed or implied, that weight loss is sure to occur. In many instances, compositional changes occur to the visceral (skeleton) fat on the body. For this reason, Valentus encourages its customers to weigh and measure themselves weekly to track progress of their weight management program.




Do I have to take Prevail© Functional Beverages for life?


Prevail© Functional Beverages can help many with weight loss/management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion and overall immune health. Making Prevail© products a part of everyday life is an option many people will utilize to receive the lifelong benefits Valentus products provide.




Can the Prevail© products be taken while breastfeeding/nursing/lactating?


Consult your physician or accredited healthcare practitioner. Due to the thermogenic effect of the Prevail© SlimROAST and Prevail© TRIM, it is not recommended for consumption by breast-feeding mothers or those expectant mothers.




What is the difference between a Preferred Customer and an IR Member?


When you order any of the Valentus Products as a preferred customer you get preferred pricing. When you pay a one-time $20 IR membership fee, you immediately hold a spot within our fast growing company. You will receive 7 personal websites, and will become eligable to start earning income immediately. When you refer people to your websites to purchase product or join you as an IR member, you qualify to be paid up to 7 different ways with Valentus! Read more about joining our team HERE.




Do you need to have a monthly Loyalty Purchase?


You do not need to have a monthly Loyalty Purchase, however, we recommend chosing a date each month to receive your new product to ensure that you don't run out. There is no contract, and you can change your monthly date and/or product selection at any time. You can also cancel your loyalty purchase and start a new one with more or less products. If you want to retain commissions, you will need to place an order of 1 - 3 boxes per month, depending on your rank. You can do this manually or through the Loyalty Purchase option.





How much does Valentus cost per month?


We recommend the 12 in 24 Plan which is three Prevail products per day for one month. You can order all three for $129 US or a two month supply for $199 (6 boxes). If you are only looking to drink the SlimRoast coffee, the prices are the same. Check out more on the order page. Just click ORDER at the top right of the page.




How can I receive my Valentus product for free?


Great question! If you are a Preferred Customer, you can earn your product for free each month. All you need to do is refer two friends to order product from your Valentus ID. You simply give them your ID number and the website. They enter your ID number and if they sign up with a monthly autoship, your next order is FREE! You must make sure that you have set up your autoship to receive this benefit. You can cancel anytime!




Where is Valentus made and shipped from?


Valentus Prevail products are formulated and shipped from Salt Lake City, Utah, USA. We also have a distribution center in New York.




Do you ship outside North America?


YES! Valentus ships to over 50 countries globally. Shipping and taxes will vary depending on which country you are ordering from.